Shipping Highlights, Our Promise to You
Fast Dispatch
Your order is packed and shipped within 24–48 business hours to minimize downtime.
Nationwide Coverage
We deliver across Saudi, including remote pin codes through trusted courier partners.
Real-Time Tracking
Track your shipment live from dispatch to doorstep with regular updates.
Secure Packaging
Every item is carefully packed to ensure it arrives safe, even the most delicate parts.
PARTNERS
Our Delivery Partners
We currently work with a reliable network of logistics and courier partners to offer fast, trackable delivery:
Aramex Delivery
Delivers in 2-4 days after dispatch
SMSA Express
Delivers in 2-7 days after dispatch
PROCESS
Your order, Your way Flexible delivery & service
Flexible delivery and pickup options with clear, customer-first return and cancellation policies.
Doorstep Delivery
Non subscribed user
- Products in stock are shipped to your registered address after order confirmation and payment.
- Orders paid before 10 AM (Saudi time) are shipped the same day (except Fridays), or within 24 hours max.
- Delivery typically takes 3–7 days, depending on the shipping carrier’s schedule.
- Delivery fees may apply based on location and total cart value.
- You’ll receive all shipping and tracking details via email once dispatched.
- Order tracking is available through the shipping company after the shipping process is initiated.
BATAL user
- Pickup available at select retail locations.
- Orders ready within 1–2 business days after payment confirmation.
- You’ll be notified via SMS/email once your order is ready.
- Pickup requires valid ID verification.
- Pickup service is free of charge.
- Orders held at the store for up to 3 days.
Store Pickup Options
- Pickup available at select retail locations.
- Orders ready within 1–2 business days after payment confirmation.
- You’ll be notified via SMS/email once your order is ready.
- Pickup requires valid ID verification.
- Pickup service is free of charge.
- Orders held at the store for up to 3 days.
Refund, Cancellation & Return
Non subscribed user
- Cancellations allowed within 2 hours of placing the order.
- Returns accepted within 7 days for eligible items in original condition.
- Refunds processed within 7–10 business days.
- Return shipping cost may apply, based on item and region.
- Items must be unused, sealed, and in original packaging.
- Non-returnable items include digital products and perishables.
BATAL user
- Pickup available at select retail locations.
- Orders ready within 1–2 business days after payment confirmation.
- You’ll be notified via SMS/email once your order is ready.
- Pickup requires valid ID verification.
- Pickup service is free of charge.
- Orders held at the store for up to 3 days.
BATAL - Premium Membership
ADVANTAGES
Benefits at a Glance
| Features | Non subscribed account | BATAL account |
|---|---|---|
| Standard Delivery | Free on orders ₹999+ |
Free on all orders
|
| Express Delivery Options | At extra cost |
One free express delivery/month
|
| Early Access to Offers |
|
Earlier alerts and notifications
|
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